Returns & Warranty
Returns & Warranty – KIPNISENTERTPRISES
At KIPNISENTERTPRISES, we’re committed to delivering top-quality gear for every player. Whether you’re stepping onto the court or training for your next match, we stand behind every product with a clear and customer-focused returns and warranty policy.
Returns Policy
- 30-Day Return Window – Return any item within 30 days of delivery, no questions asked.
- Condition – Products must be unused, in original packaging, with all tags and accessories intact.
- Process – Initiate your return by contacting our support team with your order number and reason for return.
- Refunds – Approved returns will be refunded to your original payment method. Shipping charges are non-refundable unless the return is due to our error.
Warranty Coverage
All racquet sports equipment purchased from KIPNISENTERTPRISES is backed by a limited warranty, depending on the product category and model.
Our warranty protects against:
- Defects in materials or workmanship
- Fabric integrity, stitching reliability, and print durability
This warranty does not cover:
- Normal wear and tear, such as fading, minor pilling, or surface abrasion
- Damage from improper use, accidents, or modifications
- Incorrect maintenance, cleaning, or storage
How to Claim
To begin a warranty claim, send us your proof of purchase, clear photos of the issue, and a detailed description of the defect.
Depending on the situation, we may offer:
- A replacement of your racquet or gear
- Repair guidance or technical support
- Coordination with authorized local service providers
Need Assistance?
Our dedicated support team is available to help with returns, exchanges, or warranty claims. For any inquiries related to your purchase, visit our page anytime. We’re here to ensure your experience with KIPNISENTERTPRISES is seamless and stress-free.
Customer Support:[email protected] | tel:(325)530-4108